COVID-19 UPDATE 

 

A message from Eurig Druce, Managing Director, Citroën UK 

CITROËN WITH YOU 

At Citroën UK, the health and well-being of our customers, Retailers and colleagues is our number one priority. Citroën and its network of Retailers continue to respond to the latest guidance and advice from the UK Government and devolved Governments, supporting their efforts to control the spread of the virus.  

 

Different COVID-19 restrictions are implemented in each of the four nations. Please see the table below for a summary status of Citroën UK Retailers by each nation. In addition, we would recommend that you check the COVID-19 restrictions and advice in your country.  

   

After Sales Workshops New Vehicle Showrooms
New/Used Vehicle Click & Collect  New/Used Vehicle Home Delivery 
England  Open  Open Participating Retailers Participating Retailers
Wales  Open Open Participating Retailers  Participating Retailers 
Scotland  Open Open Participating Retailers  Participating Retailers 
Northern Ireland  Open Open Participating Retailers Participating Retailers

   

Each nation's operating restrictions are summarised below, please rest assured that Citroën is with you during this challenging time.  Our Retailers also remain available digitally and via telephone, the Citroën Online Store is also available.  

ENGLAND 

As of Monday 12th April 2021, the Government has allowed the reopening of non-essential retail. As a result, all English Citroën Retailers showrooms and workshops are open.  Click and collect and home delivery are available at participating Retailers.  

WALES 

As of Monday 12th April 2021, Wales sees the reopening of non-essential retail. As a result, all Welsh Citroën Retailers showrooms and workshops are open.  Click and collect and home delivery are available at participating Retailers.  

SCOTLAND 

As of 19th July 2021 the whole of Scotland moved to alert Level 0. All retail showrooms and workshops are permitted to open.

NORTHERN IRELAND

Since 26th July 2021 close contact retail services can operate without appointments and have overlapping appointments, meaning that all retail showrooms and workshops are permitted to open. 

 

For further information or specific guidance, please contact your local Retailer directly.



For Citroën UK retailers who remain open, please be reassured that they are fully prepared and ready to welcome you with strict social distancing and hygiene measures in place to ensure your safety and well-being.  Vehicle delivery procedures will be fully discussed at the time of order placement. 

 

To ensure you can visit our Retailers with confidence, videos demonstrating our new protective measures, put in place to safeguard the well-being of both our customers and teams are available below.


At Citroën, we are committed to keeping you mobile, safely and responsibly and continue to offer throughout the UK:

Convenience – order new cars online with safe home delivery, or new click and collect option*. Our online sales support team are available to assist with any queries you may have, home delivery is available at participating retailers.
Confidence - Strict hygiene practices conducted by all staff
Support – Flexible finance options available on New & Used Vehicles and Aftersales, including Servicing, Maintenance, Repairs and even Accessories.


As the UK continues the fight against COVID-19, we are committed to supporting our customers and helping to keep you mobile. 

Thank you,

Eurig Druce
Managing Director
Citroën UK

*restricted to participating retailers

ENSURING YOUR SAFETY IN OUR SHOWROOMS 

Our retail network continues to use strict new social distancing and hygiene measures in line with latest government guidelines. 

 

Here’s what to expect when you next visit your local Citroën showroom:

 

 

   

CITROËN WORKSHOPS   

Citroën workshops nationwide are focused on providing the highest levels of sanitisation and distancing.  To help with social distancing, we ask you to adhere to the agreed drop off & collections times, which will help us to ensure you can maintain a safe distance from our staff & other customers.