A message from Eurig Druce, Managing Director, Citroën UK
CITROËN WITH YOU
At Citroën UK, the health and well-being of our customers, Retailers and colleagues is our number one priority. Citroën and its network of Retailers continue to respond to the latest guidance and advice from the UK Government to support their efforts to control the spread of the virus.
With different COVID-19 restrictions now implemented in each of the four nations, please see the table below for a summary status of Citroën UK Retailers by home nation. In addition, we would recommend that you check the COVID-19 restrictions in your home country.
|After Sales Workshops||New Vehicle Showrooms||New Vehicle Click & Collect||New Vehicle Home Delivery|
|England||Open for essential maintenance & MOT from 5th Nov – 2nd Dec||Digitally open 5th Nov – 2nd Dec||Participating Retailers||Participating Retailers|
|Wales||Open||Open||Participating Retailers||Participating Retailers|
|Scotland||Open||Open||Participating Retailers||Participating Retailers|
|Northern Ireland||Open||Open||Participating Retailers||Participating Retailers|
Each nation's operating restrictions are summarised below, please be rest assured that Citroën is with you during this challenging time.
The English Government’s COVID-19 lockdown restrictions will apply from Thursday 5th November at 0.00am. All England Citroën Retailers’ showrooms will temporarily close for the four-week lockdown, but sales staff can still be contacted via telephone, email or online. Citroën Retailers’ workshops in England will remain open to cater for essential maintenance & MOT. Through the Citroën Store, you can still order online. Using this service you are still able to browse, build and purchase your preferred new Citroën; get a free valuation for your part exchange; and tailor a finance package to suit your budget. If you have an order in our system we will be able to offer a click and collect service* or arrange safe home delivery* to your address, observing all COVID-19 safeguards.
The Welsh Government’s two weeks of ‘Firebreak’ local coronavirus restrictions ended at midnight on Sunday 8th November. From Monday 9th November a circuit-breaker lockdown will run until Wednesday 2nd December.
Citroën Retailers remain open.
Scotland’s new COVID restrictions came into effect on Monday 2nd November. The regional system has five levels with varying regional restrictions. Currently all local authorities are within levels 1 – 3.
Currently all Scottish Citroën Retailers remain open.
A circuit-breaker lockdown was introduced on 16th October and will run for up to four weeks.
Citroën Retailers remain open.
For those Citroën UK retailers that remain open, please be reassured that they are fully prepared and ready to welcome you with strict social distancing and hygiene measures in place to ensure your safety and well-being. Vehicle delivery procedures will be fully discussed at the time of order placement.
To ensure you can visit our Retailers with confidence, videos demonstrating our new protective measures, put in place to safeguard the well-being of both our customers and teams are available below.
At Citroën, we are committed to keeping you mobile, safely and responsibly and continue to offer throughout the UK:
Convenience – Reserve online with safe home delivery, or new click and collect option*
Confidence - Strict hygiene practices conducted by all staff
Support – Flexible finance options available on New & Used Vehicles and Aftersales, including Servicing, Maintenance, Repairs and even Accessories.
As we move into the next phase of the fight against COVID-19, we are committed to supporting our customers and helping to keep you mobile.
*restricted to participating retailers in England
ENSURING YOUR SAFETY IN OUR SHOWROOMS
Our retail network is starting to reopen, to ensure they are ready to welcome you warmly and safely they have introduced strict new social distancing and hygiene measures in line with latest government guidelines.
Here’s what to expect when you next visit your local Citroën showroom:
Citroën workshops nationwide are focused on providing the highest levels of sanitisation and distancing. To help with social distancing, we ask you to adhere to the agreed drop off & collections times, which will help us to ensure you can maintain a safe distance from our staff & other customers.