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Caring for your Citroën

Servicing & Maintenance Packages

Motor Insurance

Servicing & Maintenance Packages

At Citroën we believe in offering surprising value and hassle-free motoring. That's why we've created our fixed price Interim and Full service options for cars aged 3 years or older. With the added reassurance that your vehicle will only ever be serviced by an expert trained Citroën Technician, using only Genuine & Approved Citroën parts, you can be confident that your vehicle is in safe hands.

Citroën Servicing and Maintence Package

Motor Insurance

If you have an accident, we'll be ready round the clock to recover you and your vehicle. And when your car goes in for repair, we won’t just use any parts – we use genuine Citroën parts fitted by Citroën expert technicians to keep your Citroën in the best shape possible. What's more, the workmanship following a repair is guaranteed for three years.

The benefits of Citroën Insurance include:

  • A courtesy car for the duration of your repair, following an accident (subject to availability when you use an Authorised Repairer)
  • Access to our specialist Citroën approved repair network
  • Business use cover for Policyholder and Spouse
  • Convenient instalment option (subject to status)

For quotes for Northern Ireland please call us on 0870 024 2730 for a quote instead.

Citroën Insurance is underwritten by UK Insurance Limited which is authorised and regulated by the Financial Conduct Authority. Citroën Insurance is a trading style of Banque PSA Finance UK is authorised by the "Organisme pour le Registre des Intermédiaires en Assurance" (ORIAS) in France and regulated by the French regulatory authority, the "Autorité de Contrôle Prudentiel" (ACP) and subject to limited regulation by the Financial Conduct Authority in respect of some aspects of the conduct of UK insurance mediation business. Details on the extent of our regulation by the Financial Conduct Authority are available on request.

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We want you to feel confident about the level of service, quality and value for money you receive every time you visit your local Citroën dealer, which is why you can be assured of 'Our Promise' to you, which comprises of four key elements.

And what's more, when visiting your local Citroën dealer for your vehicles maintenance needs, you can also be confident of something you can't get anywhere else – the official Citroën stamp in your service book.

Those dealers that have subscribed to the Motor Industry’s ‘Code of Practice – Service & Repair’, have committed to:

  • Honest and fair services
  • Open and transparent pricing
  • Completing work as agreed
  • Invoices that match quoted prices
  • Competent and conscientious staff
  • A straightforward, swift complaints procedure

The Motor Codes Advisory and Conciliation Service offer free and impartial advice.

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The selection is made by looking at:

  • Road-handling
  • Fuel economy
  • Comfort
  • Noise absorption
  • Noise creation
  • Load carrying ability
  • Steering precision
  • Transmission braking force and power output
  • Absorption of mechanical vibration
  • Longevity
  • Speed handling capability

A regular inspection of your tyres, including checking pressures, will help make them last longer and maintain many of the above aspects.

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Unfortunately accidents do happen, and they are mostly outside your control. But what happens in the aftermath is down to you. Insurance companies can only ‘recommend’ repair workshops but you have the right to choose where your repairs are carried out. When you get the keys back you want the car to be the same car as before, you’d never know that it had been involved in an accident at all.

Citroën’s sophisticated engineering, materials and design are at the absolute edge of production techniques. Damage to any of them can’t be repaired correctly without the right equipment or training which in reality means only a Citroën technician can properly repair a Citroën vehicle. Our widespread accident repair network means you’re never more than 45 minutes’ away from one of our approved centres.

By using our accident repair network you have the peace of mind that your vehicle’s looks, performance and safety are carried out to the highest standards and your Citroën returned is the same Citroën you bought.

 

Click here to find your local Citroën dealer.

The Motor Codes New Car Code of Practice for New Cars sets out the standards that vehicle manufacturers comply with regarding new car sales, new car warranties, availability of replacement parts, advertising and complaints handling. The Code details promises given by vehicle manufacturers and contains guidance to assist the consumer.

As a subscriber to this vehicle manufacturer’s Code, Citroën is fully committed to delivering and maintaining the highest levels of service to its customers during new car sales and at all other points of their Citroën experience.

For more information regarding the Motor Codes New Car Code of Practice, including the Vehicle Warranty and Service & Repair codes, please visit www.motorindustrycodes.co.uk

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Tips & Advise

Service Intervals

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No matter how you use your Citroën, whether it's for short urban trips or longer motorway journeys, regular servicing and maintenance is the best way to help keep it running like new for longer.

Vehicle maintenance advice

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There's not a vehicle on the planet that can do without regular service and maintenance to help keep it running like new, for longer.

Your local Citroën dealer will be more than happy to assist with any service and maintenance questions or requirements you may have. However, there are some regular maintenance operations which can help keep your vehicle in tip-top condition.

Replacement Handbooks

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If you lose your vehicles handbook, don’t worry, a replacement can easily be ordered form your local Citroën dealership, for a small charge.

Safety Recalls/Quality Campaigns

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If your Citroën is affected by a safety recall, we will send you a letter requesting that the repair is completed as quickly as is convenient.

You can also subscribe to our Safety Recalls / Quality Campaigns service, free of charge via www.citroenrecalls.co.uk. We will then email you if a Citroën vehicle you’ve registered requires an inspection under the code of practice agreed between VOSA and the vehicle manufacturers. If you would like more information, please contact your local Citroën dealer.

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