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Maintain your Citroën thanks to CITIZEN services

Destination zen

With CITIZEN, you can remain zen once you've purchased your vehicle. This programme of services has been designed to make every moment you spend with your Citroën more straightforward.

The CITIZEN Programme is a whole ecosystem of services to support you throughout the purchase process – while you’re looking at the options available, when you make your choice, right through to when you take delivery of your vehicle.


My connected vehicle

With the MyCitroën smartphone app, available for iOS and Android, enjoy numerous services to make the whole experience of servicing your Citroën as pleasant as possible. It will let you know when your Citroën is due for service. You can then book an appointment online and get a quote from your favourite workshop – all from the comfort of your own home. And that's not all. Take advantage of special offers from Citroën and its partners, get VIP invitations and enjoy test drives before anyone else. Hurry – download it today!



My scheduled journey

With MYCITROËN DRIVE, you can schedule your trips based on your needs. It can give you traffic updates in real time, let you know if there are any speed cameras on your route, give you info on fuel prices and charging station locations… and guide you to available parking spaces at your destination.

Ever dreamed of having a co-pilot? You've got one!


My search for the best workshop

With Citroën Advisor, you can find out what our other customers think about the quality of services available at our workshops. You can choose your workshop completely transparently and then say what you think about your Citroën customer experience.


My service and repair warnings explained by Citroën

Tele-maintenance ensures that your car stays running smoothly and warns you when it emits a safety or maintenance warning.

If your service date is coming up or if a warning light appears on your dashboard, you are notified and immediately given the option to book an appointment at your preferred workshop.


I want to book an appointment online or request a quote
Booking an appointment or requesting a quote has never been so simple. With just a few clicks online or on your MyCitroën App, you can select the closest workshop, specify the type of quote you want and say exactly what time you will be arriving. You can even take advantage of special reductions during happy hour (depending on the times available at your workshop).


Get my car serviced without having to go to the workshop

Enjoy all the comfort of Pick-up & Delivery! With this service, Citroën comes to you. A member of the team from your Citroën workshop will go to the location of your choice and pick up your vehicle. It will be returned to you once it has been serviced.


Broken down car

Use Citroën Assistance if your vehicle is immobilised after a breakdown or accident. We'll look after you and get your vehicle repaired so you can continue with your journey – even for breakdowns on your doorstep.

All Citroën vehicles come with lifetime assistance – provided you get your car serviced on our network. 


My 100% digital service logbook

Take advantage of Maintenance e-book, the first 100% digital service logbook, developed for you by Citroën. Access the entire history of your maintenance operations, all of the work done on your vehicle and work needing to be carried out. Your Maintenance e-book is exclusively available in the personal area of your MyCitroën app.


My GPS map update

Your navigation system needs up-to-date maps for optimum operation. That's why Citroën regularly updates your car's maps.