COOKIES POLICY
What are ‘cookies’?
Cookies are a small file of letters and numbers that are stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive, which includes: - the name of the server that wrote it; - usually, an identifier in the form of a unique number; and - possibly, an expiry date. This information is stored on your computer in a simple text file which a server accesses to read and write information. A cookie must be associated with a single domain name (that of the server which placed it) so that only a request from the same server may access it. The cookies are files sent to your hard disc to help you navigate around the website and to produce visit statistics or show personalised advertisements based on your browsing. These cookies do not, in any circumstances, contain personal information. You can deactivate the sending of cookies by changing the settings of your internet browser. Each browser works in a different way. Cookie settings will typically be found in ‘options’ or ‘preferences’ menu of your browser, and you can use the ‘Help’ option in your browser for more details.
For the best possible experience of our website, we strongly recommend that you leave cookies on.
THE DIFFERENT TYPES OF COOKIES WE USE
The cookies on our websites are used in various different ways:
1. Anonymous cookies for assessing the number of visits to and the use of the online service.
The ‘visit statistics’ cookies are used to assess the website's audience (the number of visits, the average time spent by visitors, the items clicked on, etc.). The aim of these cookies is to continuously improve our website to ensure that it fulfils your requirements. The analytical cookies are strictly anonymous and do not, in any circumstances, permit identification of the visitor to the website or the collection of any personal data (e.g. name and address).
2. Connection information memorisation cookies
Some of our websites allow you to connect and enter identification information (e.g. your customer account on MyCitroën.co.uk). These cookies are used, for example, to remember your account or your access to a particular service and are required for those operations.
3. Third party cookies (advertising)
Most of Citroën's internet advertising is displayed on third party websites and put in place by a third party (an advertising agency for example). These third parties use their own cookies to analyse how many people have seen and/or clicked on an advertising banner. The cookies placed by third parties are based on the cookies policies of the companies which place them and we do not have access to read or create these cookies.
4. Other third party cookies
Citroën UK uses other third party cookies to analyse your journey around our websites and suggest a brochure request or a test drive request where necessary, for example. These cookies are sent by us or by our technical service providers to assess who accesses the content and sections of our website, in order to evaluate them and improve their organisation. Where applicable, these cookies also detect navigation problems and so allow us to make our services easier to use. These cookies only produce anonymous statistics and the number of visits, and do not include any personal data. These cookies will also be used to personalise our websites according to the anonymous data collected from our different websites. The service life of these assessment cookies does not exceed 90 days.
5. Flash Cookies
The website uses Adobe Flash Player to present some of our content on Citroën.co.uk. In order to improve your user experience, local shared object cookies (or ‘flash’ cookies as they are commonly known) are used to provide certain functions. These flash cookies cannot be managed in your internet browser - they are managed in the Adobe flash player software. The Adobe website provides explanations about the cookies used and how to disable them here: http://www.adobe.com/products/flashplayer/security. Please be aware that restricting the use of flash cookies may affect the features available to you where flash cookies are used.
Cookies used by Citroën
| Cookie From | Cookie Name | What we use them for |
| Citroën | ASP.NET_SessionId | This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server. |
| Citroën | CFG3D.SFG | This is used to save the session ID for customers choosing to save their vehicle configurations. |
| Citroën | GCAMCookie | This helps us track the effectiveness of the money we spend on our digital marketing campaigns, linking media placement with sales. |
| Citroën | Citroen.pays | This is used to store the user’s country and language preferences. |
| Citroën | PHPSESSID | This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server. |
| Citroën | CPPFRONT | We are working on providing more accurate information on these for you. |
| Citroën | APACDCRFEND | This provides a new random value for every form requested and send by a user to store user-specific data temporarily on the server. |
|
MyCitroën |
MyCitroenOpenId MyCitroën ASP.NET_SessionID |
Will be used to store a secret key for openid and to know if a logout has been requested.Used to store login informationsUsed to store the id of the session |
|
Citroën mobile website |
csrftoken django_language boussole |
Protection against the cross site scriptingAutomatic detection of the languageCompass page local settings |
| Sophus | AR_Sophus EDX | Track and record a user as they move between different domains. Segment users to understand and target those that are not engaged. Determine the key performance indicators of the site and setup profiles and advanced segments within to focus in on those areas. |
Third-party cookies used by Citroën
| Cookie From | Cookie Name | What we use them for |
| Quantcast |
202007_AR_ Quantcast C4 -Cactus-Landing 202007_AR_ Quantcast Used -car-landing |
Cookie to show you more relevant ads. |
| mc | consent persistent cookie | |
| MIQ | anj | For our optimisation team to know and drive towards performance |
| icu |
Segment Pixel - To segment the users |
|
| usersync | The icu cookie is used to select ads and limit the number of times a user sees a particular ad. | |
| sess | The usersync cookie contains data denoting whether a cookie ID is synced with our partners. | |
| uuid2 | Conversion Pixels - To report on Conversions | |
|
Bing |
MR | User identification pixel |
| MUID | User identification pixel | |
| Google Floodlight | DSID | Are used to link your activity across devices if you’ve previously signed in to your Google Account on another device. |
| IDE |
Cookie to used for re-targeting and running personalised ads |
|
| Glassbox | _cls_s | The session identifying cookie. It also indicates if the visitor is new or existing. |
| _cls_v | The visitor identifying cookie. | |
|
202112_Twitter _AllPages_Model Page_T1847 202112_Twitter _AllPages_T1847 201212_Twitter _AllCars_ Caronfigurator_ Step2_T1847 |
Twitter is an American microblogging and social networking service on which users post and interact with messages known as tweets | |
| Yahoo |
202111_Publicis _Yahoo_AllModels _LandingPages_ T2291
202111_Publicis _Yahoo_AllModels _TestDriveEnd_ T2291 |
Yahoo uses cookies and other technologies to uniquely identify the browsers and devices that interact with our website and ads. Once Yahoo are able to uniquely identify the browsers or devices, we collect information from them for Advertising purposes |
| Epsilon |
202112_Eplison _Publicis_ ModelPage UK_AO_Epsilon _Publicis_ TestDrive_end UK_AO_Epsilon _Publicis_ TestDrive_start UK_AO_Epsilon _Publicis_ CarConfigurator _end UK_AO_Epsilon _Publicis_ CarConfigurator _start UK_AO_Epsilon _Publicis_ FindDealer _start UK_AO_Epsilon _Publicis_ AllPages |
Epsilon allows brands to engage with relevant consumers at the individual level accurately and efficiently communicating across all their devices. With 20+ years of product development within personalised display, our 1st party tech stack allows brands to understand more about their consumers than ever before, at scale. Leveraging on our Core IDTM network and cross device identification solution, we will serve highly personalised messaging to only relevant, in market individuals. |
| Amazon |
202111_AR_Ama zon Floodlight – Citroen_UK_ Aftersales_ Accessories- Click-Collect 202111_AR_Ama zon Floodlight - Citroen_ UK_Aftersales_ Accessories 202111_AR_Ama zon - Citroen_ UK_Aftersales _Approved-Tyres 202111_AR_Ama zon – Citroen_ UK_Aftersales _Service-Offer 202111_AR_Ama zon – Citroen_ UK_Aftersales _Spring-Check 202007_CV_AMA ZON Ac_uk _c5a_aap_ pbu_testdrive complete 202007_EN_AMA ZON Ac_uk _c5a_aap_pbu_ completed configurator 202007_EN_AMA ZON Ac_uk _c5a_aap_pbu_ config2step 202007_AR_AMA ZON Ac_uk _c5a_aap_pbu_ session |
Amazon is a DSP managed by GroupM Trading Desk. Amazon is not getting any personal data. Only put conversion pixel to count conversions. Also exist the possibility to implement retargeting pixels. Amazon put cookies to the Stellantis users to choose the best ads based in their navigation into of the Stellantis webpage and count conversions to statistics proposes |
| Google Campaign Manager |
202007_CV_Goo gle CM MCM Floodlight - CitroenVANS UK KPI-Cold -Brochure Download Request 202007_CV_Goo gle CM MCM Floodlight - Citroen_UK_ KPI- Hot- QuoteReq uest Part Exchange 202007_CV_Goo gle CM MCM Floodlight - Citroen_UK_ KPI- Cold- PriceList Download 202007_CV_Goo gle CM MCM Floodlight - Citroen_UK_ KPI- Cold- Dealer Locator Search 202007_EN_Goo gle CM MCM Floodlight - Citroen_UK_ KPI- Cold- Completed Configuration 202007_CV_Goo gle CM MCM Floodlight - Citroen_UK_ KPI- Cold- Brochure Download Request |
Campaign Manager is a web-based ad management system for advertisers and agencies. It helps you manage your digital campaigns across websites and mobile. This includes a robust set of features for ad serving, targeting, verification, and reporting. |
| YEXT |
session-id
Yext click tracking pixel |
The Answer's session cookie is used to identify repeat searches for query optimization and session analytics. With the session cookie, it is possible to see all the searches that are made by a website visitor / consumer during a browsing session. The cookie will share data with the endpoint answers.yext-pixel.com.
Analytics / Understanding the clicks made by website visitors when interacting with the Yext search experience during their session / visit to our website. |
| Psyma | PIXEL - Psyma - psyma_ participation | The cookie prevents multiple survey invitations within 30 days. Link to Psyma privacy policy |
Personalised advertising: how does it work?
• The webpages that you have visited recently
• The products that you are interested in
• The information system (language, country, operating system, browser, etc.) in order to optimise the display during your next visit to our websites.
Citroën personalised advertising
If you no longer wish to see these personalised advertisements then you can deactivate this personalisation here: http://www.centraltag.com/commercial/policy/citroen.action
As CentralTag is a member of the NAI (Network Advertising Initiative), you can also unsubscribe on the website: http://www.networkadvertising.org/
If you do not want our website to collect the Krux third party cookies: you can deactivate these cookies on www.youronlinechoices.com
Visit the website www.youronlinechoices.com to find out more about online behavioural advertising and to see the blocking options for other companies which are members of the IAB.
Please note that advertisements will still be displayed when you are on the internet, but they will no longer be based on your areas of interest