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COOKIES POLICY 

This page explains what you need to know about how we use cookies on our websites (Citroën.co.uk, info.citroën.co.uk and Citroën UK dealer websites), and how to choose to manage or remove them if you wish to do so. 

 

 

WHAT ARE ‘COOKIES’?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse our website, you are agreeing to our use of cookies. During your visit to our website, cookies may be installed automatically on your Internet Browser.

Cookies are a small file of letters and numbers that are stored on your browser or the hard drive of your computer.  Cookies contain information that is transferred to your computer’s hard drive, which includes: - the name of the server that wrote it; - usually, an identifier in the form of a unique number; and - possibly, an expiry date. This information is stored on your computer in a simple text file which a server accesses to read and write information. A cookie must be associated with a single domain name (that of the server which placed it) so that only a request from the same server may access it. The cookies are files sent to your hard disc to help you navigate around the website and to produce visit statistics or show personalised advertisements based on your browsing. These cookies do not, in any circumstances, contain personal information. You can deactivate the sending of cookies by changing the settings of your internet browser. Each browser works in a different way. Cookie settings will typically be found in ‘options’ or ‘preferences’ menu of your browser, and you can use the ‘Help’ option in your browser for more details.

For the best possible experience of our website, we strongly recommend that you leave cookies on. 

THE DIFFERENT TYPES OF COOKIES WE USE 

The cookies on our websites are used in various different ways:


1. Anonymous cookies for assessing the number of visits to and the use of the online service.


The ‘visit statistics’ cookies are used to assess the website's audience (the number of visits, the average time spent by visitors, the items clicked on, etc.). The aim of these cookies is to continuously improve our website to ensure that it fulfils your requirements.  The analytical cookies are strictly anonymous and do not, in any circumstances, permit identification of the visitor to the website or the collection of any personal data (e.g. name and address).

2. Connection information memorisation cookies


Some of our websites allow you to connect and enter identification information (e.g. your customer account on MyCitroën.co.uk).  These cookies are used, for example, to remember your account or your access to a particular service and are required for those operations.

3. Third party cookies (advertising)

Most of Citroën's internet advertising is displayed on third party websites and put in place by a third party (an advertising agency for example). These third parties use their own cookies to analyse how many people have seen and/or clicked on an advertising banner. The cookies placed by third parties are based on the cookies policies of the companies which place them and we do not have access to read or create these cookies.

4. Other third party cookies

Citroën UK uses other third party cookies to analyse your journey around our websites and suggest a brochure request or a test drive request where necessary, for example. These cookies are sent by us or by our technical service providers to assess who accesses the content and sections of our website, in order to evaluate them and improve their organisation. Where applicable, these cookies also detect navigation problems and so allow us to make our services easier to use. These cookies only produce anonymous statistics and the number of visits, and do not include any personal data. These cookies will also be used to personalise our websites according to the anonymous data collected from our different websites. The service life of these assessment cookies does not exceed 90 days.

5. Flash Cookies

The website uses Adobe Flash Player to present some of our content on Citroën.co.uk. In order to improve your user experience, local shared object cookies (or ‘flash’ cookies as they are commonly known) are used to provide certain functions. These flash cookies cannot be managed in your internet browser - they are managed in the Adobe flash player software. The Adobe website provides explanations about the cookies used and how to disable them here: http://www.adobe.com/products/flashplayer/security. Please be aware that restricting the use of flash cookies may affect the features available to you where flash cookies are used. 

COOKIES USED BY CITROËN

Below is a list of the main cookies used on Citroën.co.uk and its sub-domains such as info.citroën.co.uk, MyCitroën.co.uk and Citroën UK dealer websites: 
Cookie From  Cookie Name  What we use them for 
Citroën  ASP.NET_SessionId  This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server. 
Citroën  CFG3D.SFG  This is used to save the session ID for customers choosing to save their vehicle configurations. 
Citroën  GCAMCookie  This helps us track the effectiveness of the money we spend on our digital marketing campaigns, linking media placement with sales. 
Citroën  Citroen.pays  This is used to store the user’s country and language preferences. 
Citroën  PHPSESSID  This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server. 
Citroën  CPPFRONT  We are working on providing more accurate information on these for you. 
Citroën  APACDCRFEND  This provides a new random value for every form requested and send by a user to store user-specific data temporarily on the server. 
MyCitroën
MyCitroenOpenId
MyCitroën
ASP.NET_SessionID 
Will be used to store a secret key for openid and to know if a logout has been requested.Used to store login informationsUsed to store the id of the session 
Citroën mobile website
csrftoken
django_language
boussole 
Protection against the cross site scriptingAutomatic detection of the languageCompass page local settings 

THIRD-PARTY COOKIES USED BY CITROËN 

Below is a list of the main cookies used on Citroën.co.uk and its sub-domains such as info.citroën.co.uk, MyCitroën.co.uk and Citroën UK dealer websites: 

 

Cookie From 

Cookie Name 

What we use them for 

Quantcast 

202007_AR_Quantcast C4-Cactus-Landing

202007_AR_Quantcast Used-car-landing

Cookie to show you more relevant ads. 

 

mc 

consent persistent cookie 

MIQ 

anj 

For our optimisation team to know and drive towards performance 

 

icu 

Segment Pixel - To segment the users 

 

usersync 

The icu cookie is used to select ads and limit the number of times a user sees a particular ad. 

 

sess 

The usersync cookie contains data denoting whether a cookie ID is synced with our partners. 

 

uuid2 

Conversion Pixels - To report on Conversions 

Bing 

MR 

User identification pixel 

 

MUID 

User identification pixel 

Google Floodlight 

DSID 

Are used to link your activity across devices if you’ve previously signed in to your Google Account on another device. 

 

IDE 

Cookie to used for re-targeting and running personalised ads 

Glassbox

_cls_s

The session identifying cookie. It also indicates if the visitor is new or existing.

 

_cls_v

The visitor identifying cookie.

Twitter

202112_Twitter_AllPages_ModelPage_T1847

202112_Twitter_AllPages_T1847

201212_Twitter_AllCars_Caronfigurator_Step2_T1847

 

Twitter is an American microblogging and social networking service on which users post and interact with messages known as tweets

Yahoo

202111_Publicis_Yahoo_AllModels_LandingPages_T2291

202111_Publicis_Yahoo_AllModels_CarConfigurator_End_T2291

202111_Publicis_Yahoo_AllModels_CarConfigurator_Start_T2291

202111_Publicis_Yahoo_AllModels_TestDriveEnd_T2291

 

Yahoo uses cookies and other technologies to uniquely identify the browsers and devices that interact with our website and ads. Once Yahoo are able to uniquely identify the browsers or devices, we collect information from them for Advertising purposes

Epsilon

202112_Eplison_Publicis_ModelPage

UK_AO_Epsilon_Publicis_TestDrive_end

UK_AO_Epsilon_Publicis_TestDrive_start

UK_AO_Epsilon_Publicis_CarConfigurator_end

UK_AO_Epsilon_Publicis_CarConfigurator_start

UK_AO_Epsilon_Publicis_FindDealer_start

UK_AO_Epsilon_Publicis_AllPages

 

Epsilon allows brands to engage with relevant consumers at the individual level accurately and efficiently communicating across all their devices. With 20+ years of product development within personalised display, our 1st party tech stack allows brands to understand more about their consumers than ever before, at scale. Leveraging on our Core IDTM network and cross device identification solution, we will serve highly personalised messaging to only relevant, in market individuals.

Amazon

202111_AR_Amazon Floodlight - Citroen_UK_Aftersales_Accessories-Click-Collect

202111_AR_Amazon Floodlight - Citroen_UK_Aftersales_Accessories

202111_AR_Amazon - Citroen_UK_Aftersales_Approved-Tyres

202111_AR_Amazon - Citroen_UK_Aftersales_Service-Offer

202111_AR_Amazon - Citroen_UK_Aftersales_Spring-Check

202007_CV_AMAZON Ac_uk_c5a_aap_pbu_testdrivecomplete

202007_EN_AMAZON Ac_uk_c5a_aap_pbu_completedconfigurator

202007_EN_AMAZON Ac_uk_c5a_aap_pbu_config2step

202007_AR_AMAZON Ac_uk_c5a_aap_pbu_session

 

Amazon is a DSP managed by GroupM Trading Desk. Amazon is not getting any personal data. Only put conversion pixel to count conversions. Also exist the possibility to implement retargeting pixels. Amazon put cookies to the PSA users to choose the best ads based in their navigation into of the PSA webpage and count conversions to statistics proposes

Google Campaign Manager

202007_CV_GoogleCM MCM Floodlight - CitroenVANS_UK_KPI-Cold-BrochureDownloadRequest

202007_CV_GoogleCM MCM Floodlight - Citroen_UK_KPI-Hot-QuoteRequestPartExchange

202007_CV_GoogleCM MCM Floodlight - Citroen_UK_KPI-Cold-PriceListDownload

202007_CV_GoogleCM MCM Floodlight - Citroen_UK_KPI-Cold-DealerLocatorSearch

202007_EN_GoogleCM MCM Floodlight - Citroen_UK_KPI-Cold-CompletedConfiguration

202007_CV_GoogleCM MCM Floodlight - Citroen_UK_KPI-Cold-BrochureDownloadRequest

 

Campaign Manager is a web-based ad management system for advertisers and agencies. It helps you manage your digital campaigns across websites and mobile. This includes a robust set of features for ad serving, targeting, verification, and reporting.

PERSONALISED ADVERTISING: HOW DOES IT WORK? 

Cookies are placed on your computer in a special folder and depending on the webpages that you visit, they can memorise:


• The webpages that you have visited recently

• The products that you are interested in

• The information system (language, country, operating system, browser, etc.) in order to optimise the display during your next visit to our websites. 

CITROËN PERSONALISED ADVERTISING 

The CentralTag service appointed by Citroën allows visitors to receive advertising personalised in accordance with their most recent browsing actions (for example, interest shown in a vehicle while browsing the Citroën websites: including www.citroen.co.uk, http://configurer.citroen.co.uk/, or www.citroencarstore.co.uk).

If you no longer wish to see these personalised advertisements then you can deactivate this personalisation here: http://www.centraltag.com/commercial/policy/citroen.action

As CentralTag is a member of the NAI (Network Advertising Initiative), you can also unsubscribe on the website: http://www.networkadvertising.org/

If you do not want our website to collect the Krux third party cookies: you can deactivate these cookies on www.youronlinechoices.com

Visit the website www.youronlinechoices.com to find out more about online behavioural advertising and to see the blocking options for other companies which are members of the IAB.

Please note that advertisements will still be displayed when you are on the internet, but they will no longer be based on your areas of interest