COOKIES POLICY 

This page explains what you need to know about how we use cookies on our websites (citroen.co.uk, info.citroen.co.uk and Citroën UK dealer websites), and how to choose to manage or remove them if you wish to do so. 

 

 

WHAT ARE ‘COOKIES’?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse our website, you are agreeing to our use of cookies. During your visit to our website, cookies may be installed automatically on your Internet Browser.

Cookies are a small file of letters and numbers that are stored on your browser or the hard drive of your computer.  Cookies contain information that is transferred to your computer’s hard drive, which includes: - the name of the server that wrote it; - usually, an identifier in the form of a unique number; and - possibly, an expiry date. This information is stored on your computer in a simple text file which a server accesses to read and write information. A cookie must be associated with a single domain name (that of the server which placed it) so that only a request from the same server may access it. The cookies are files sent to your hard disc to help you navigate around the website and to produce visit statistics or show personalised advertisements based on your browsing. These cookies do not, in any circumstances, contain personal information. You can deactivate the sending of cookies by changing the settings of your internet browser. Each browser works in a different way. Cookie settings will typically be found in ‘options’ or ‘preferences’ menu of your browser, and you can use the ‘Help’ option in your browser for more details.

For the best possible experience of our website, we strongly recommend that you leave cookies on. 

THE DIFFERENT TYPES OF COOKIES WE USE 

The cookies on our websites are used in various different ways:


1. Anonymous cookies for assessing the number of visits to and the use of the online service.


The ‘visit statistics’ cookies are used to assess the website's audience (the number of visits, the average time spent by visitors, the items clicked on, etc.). The aim of these cookies is to continuously improve our website to ensure that it fulfils your requirements.  The analytical cookies are strictly anonymous and do not, in any circumstances, permit identification of the visitor to the website or the collection of any personal data (e.g. name and address).

2. Connection information memorisation cookies


Some of our websites allow you to connect and enter identification information (e.g. your customer account on MyCitroën.co.uk).  These cookies are used, for example, to remember your account or your access to a particular service and are required for those operations.

3. Third party cookies (advertising)

Most of Citroën's internet advertising is displayed on third party websites and put in place by a third party (an advertising agency for example). These third parties use their own cookies to analyse how many people have seen and/or clicked on an advertising banner. The cookies placed by third parties are based on the cookies policies of the companies which place them and we do not have access to read or create these cookies.

4. Other third party cookies

Citroën UK uses other third party cookies to analyse your journey around our websites and suggest a brochure request or a test drive request where necessary, for example. These cookies are sent by us or by our technical service providers to assess who accesses the content and sections of our website, in order to evaluate them and improve their organisation. Where applicable, these cookies also detect navigation problems and so allow us to make our services easier to use. These cookies only produce anonymous statistics and the number of visits, and do not include any personal data. These cookies will also be used to personalise our websites according to the anonymous data collected from our different websites. The service life of these assessment cookies does not exceed 90 days.

5. Flash Cookies

The website uses Adobe Flash Player to present some of our content on citroen.co.uk. In order to improve your user experience, local shared object cookies (or ‘flash’ cookies as they are commonly known) are used to provide certain functions. These flash cookies cannot be managed in your internet browser - they are managed in the Adobe flash player software. The Adobe website provides explanations about the cookies used and how to disable them here: http://www.adobe.com/products/flashplayer/security. Please be aware that restricting the use of flash cookies may affect the features available to you where flash cookies are used. 

COOKIES USED BY CITROËN

Below is a list of the main cookies used on citroen.co.uk and its sub-domains such as info.citroen.co.uk, MyCitroen.co.uk and Citroën UK dealer websites: 
Cookie From  Cookie Name  What we use them for 
Citroën  ASP.NET_SessionId  This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server. 
Citroën  CFG3D.SFG  This is used to save the session ID for customers choosing to save their vehicle configurations. 
Citroën  GCAMCookie  This helps us track the effectiveness of the money we spend on our digital marketing campaigns, linking media placement with sales. 
Citroën  Citroen.pays  This is used to store the user’s country and language preferences. 
Citroën  PHPSESSID  This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server. 
Citroën  CPPFRONT  We are working on providing more accurate information on these for you. 
Citroën  APACDCRFEND  This provides a new random value for every form requested and send by a user to store user-specific data temporarily on the server. 
MyCitroën
MyCitroenOpenId
MyCitroën
ASP.NET_SessionID 
Will be used to store a secret key for openid and to know if a logout has been requested.Used to store login informationsUsed to store the id of the session 
Citroën mobile website
csrftoken
django_language
boussole 
Protection against the cross site scriptingAutomatic detection of the languageCompass page local settings 

THIRD-PARTY COOKIES USED BY CITROËN 

Below is a list of the main cookies used on citroen.co.uk and its sub-domains such as info.citroen.co.uk, MyCitroen.co.uk and Citroën UK dealer websites: 
Cookie From  Cookie Name  What we use them for 
mPlatform  id  Unique serial number 
mdata  Unique serial number, Creation timestamp, cookie version 
syndata_  Unique serial number, Creation timestamp, data partner's visitor id 
The Ozone Project  _uids  Attribute specific conversion event(s) taking place on the advertisers page back to their network / ads that have been served by them on behalf of the advertiser. 
ozone_uids,  Better understand user profiles to tailor ads to users & target ads to users with a similar profile 
_gads  Attribute specific conversion event(s) taking place on the advertisers page back to their network / ads that have been served by them on behalf of the advertiser. 
Quantcast  Cookie to show you more relevant ads. 
mc  consent persistant cookie 
MIQ  anj  For our optimisation team to know and drive towards performance 
icu  Segment Pixel - To segment the users 
usersync  The icu cookie is used to select ads and limit the number of times a user sees a particular ad. 
sess  The usersync cookie contains data denoting whether a cookie ID is synced with our partners. 
uuid2  Conversion Pixels - To report on Conversions 
DSID  This cookie contains a unique randomly-generated value that enables the Platform to distinguish browsers and devices.It is matched against information - such as advertising interest segments and histories of ads shown in the browser or device - provided by clients or other third parties and stored on the Platform. 
IDE  Are used to link your activity across devices if you’ve previously signed in to your Google Account on another device. 
Cookie to used for re-targeting and running personalised ads 
AppNexus/Xaxis 
 
anj
For our optimisation team to know and drive towards performance 
icu  Segment Pixel - To segment the users 
usersync  The icu cookie is used to select ads and limit the number of times a user sees a particular ad. 
sess  The usersync cookie contains data denoting whether a cookie ID is synced with our partners. 
uuid2  Conversion Pixels - To report on Conversions 
This cookie contains a unique randomly-generated value that enables the Platform to distinguish browsers and devices.It is matched against information - such as advertising interest segments and histories of ads shown in the browser or device - provided by clients or other third parties and stored on the Platform. 
Facebook  lu  Used to record whether the person chose to remain logged in 
xs  Used in conjunction with the c_user cookie to authenticate your identity to Facebook 
c_user  Used in conjunction with the xs cookie to authenticate your identity to Facebook 
m_user  Used to authenticate your identity on Facebook's mobile website 
pl  Used to record that a device or browser logged in via Facebook platform 
dbln  Used to enable device-based logins 
aks  Determines the login state of a person visiting accountkit.com 
aksb  Authenticates logins using Account Kit 
sfau  Optimizes recovery flow after failed login attempts 
ick  Stores an encryption key used to encrypt cookies 
csm  Indicates when HTTPS is needed to access FB servers 
Used to indicate the last time a person entered his or her password 
datr  Identifies browsers for purposes of security and site integrity, including for account recovery, and identification of potentially compromised accounts. 
sb  Identifies browser for login authentication purposes 
fr  Facebook’s primary advertising cookie, used to deliver, measure, and improve the relevancy of ads. 
oo  Used to record advertising opt outs 
ddid  Used to open a specific location in an advertiser's app upon installation 
js_ver  Records the age of Facebook javascript files 
rc  Used to optimize site performance for advertisers 
Bing  MR  User identification pixel 
MUID  User identification pixel 
Google Floodlight  DSID  Are used to link your activity across devices if you’ve previously signed in to your Google Account on another device. 
IDE  Cookie to used for re-targeting and running personalised ads 

PERSONALISED ADVERTISING: HOW DOES IT WORK? 

Cookies are placed on your computer in a special folder and depending on the webpages that you visit, they can memorise:


• The webpages that you have visited recently

• The products that you are interested in

• The information system (language, country, operating system, browser, etc.) in order to optimise the display during your next visit to our websites. 

CITROËN PERSONALISED ADVERTISING 

The CentralTag service appointed by Citroën allows visitors to receive advertising personalised in accordance with their most recent browsing actions (for example, interest shown in a vehicle while browsing the Citroën websites: including www.citroen.co.uk, http://configurer.citroen.co.uk/, or www.citroencarstore.co.uk).

If you no longer wish to see these personalised advertisements then you can deactivate this personalisation here: http://www.centraltag.com/commercial/policy/citroen.action

As CentralTag is a member of the NAI (Network Advertising Initiative), you can also unsubscribe on the website: http://www.networkadvertising.org/

If you do not want our website to collect the Krux third party cookies: you can deactivate these cookies on www.youronlinechoices.com

Visit the website www.youronlinechoices.com to find out more about online behavioural advertising and to see the blocking options for other companies which are members of the IAB.

Please note that advertisements will still be displayed when you are on the internet, but they will no longer be based on your areas of interest