COVID-19 UPDATE 

 

A message from Eurig Druce, Managing Director, Citroën UK 

CITROËN WITH YOU 

At Citroën UK, the health and well-being of our customers, Retailers and colleagues is our number one priority. Citroën and its network of Retailers continue to respond to the latest guidance and advice from the UK Government to support their efforts to control the spread of the virus.  

 

With different COVID-19 restrictions now implemented in each of the four nations, please see the table below for a summary status of Citroën UK Retailers by home nation. In addition, we would recommend that you check the COVID-19 restrictions in your home country. 

 

Our Retailers remain available digitally and via telephone, the Citroën Online Store is also available.

   

After Sales Workshops  New Vehicle Showrooms
New/Used Vehicle Click & Collect  New/Used Vehicle Home Delivery 
England  Open for essential maintenance Closed Participating Retailers Participating Retailers
Wales  Open for essential maintenance Closed Participating Retailers  Participating Retailers 
Scotland  Open for essential maintenance Closed Participating Retailers  Participating Retailers 
Northern Ireland  Open for essential maintenance Closed Not available Not available

   

Each nation's operating restrictions are summarised below, please rest assured that Citroën is with you during this challenging time.  

ENGLAND 

As of 5th January 2021, The English Government has imposed national lockdown restrictions. As a result, all English Citroën Retailers showrooms are now closed, workshops remain open for any essential maintenance or repair work. Click and collect and home delivery are available at participating Retailers. 

WALES 

As of Saturday 19th December, Wales is at alert level four. This means all Retail Showrooms are closed but home delivery and click and collect are still available at participating Retailers. Retail workshops remain open for any maintenance and repair work.

SCOTLAND 

From 4th January 2021, mainland Scotland moved into protection level four. All Retail showrooms will close, but home delivery and click and collect will still be available at participating Retailers. All Retailer workshops will remain open for essential maintenance and repairs.

NORTHERN IRELAND

From Saturday 26th December, additional restrictions were applied to the whole of Northern Ireland. During this period, all Retail showrooms will close. All Retailer workshops will remain open for essential maintenance and repair work only.

 

For further information or specific guidance, please contact your local Retailer directly.


For those Citroën UK retailers that remain open, please be reassured that they are fully prepared and ready to welcome you with strict social distancing and hygiene measures in place to ensure your safety and well-being. Vehicle delivery procedures will be fully discussed at the time of order placement. 

To ensure you can visit our Retailers with confidence, videos demonstrating our new protective measures, put in place to safeguard the well-being of both our customers and teams are available below.

At Citroën, we are committed to keeping you mobile, safely and responsibly and continue to offer throughout the UK:

Convenience – Reserve online with safe home delivery, or new click and collect option*
Confidence - Strict hygiene practices conducted by all staff
Support – Flexible finance options available on New & Used Vehicles and Aftersales, including Servicing, Maintenance, Repairs and even Accessories.

As we move into the next phase of the fight against COVID-19, we are committed to supporting our customers and helping to keep you mobile.  

Thank you,

Eurig Druce
Managing Director
Citroën UK

*restricted to participating retailers

   

   

CITROËN WORKSHOPS   

Citroën workshops nationwide are focused on providing the highest levels of sanitisation and distancing.  To help with social distancing, we ask you to adhere to the agreed drop off & collections times, which will help us to ensure you can maintain a safe distance from our staff & other customers.