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Connected Services

CITROËN CONNECTED SERVICES PACKS

INCLUDED BY PURCHASING YOUR VEHICLE (i) For any purchase of a new Citroën vehicle ordered from July 1, 2023, the Connect One Pack (for a period of 10 years) and the Connect Plus Pack (included with the purchase of your Citroën for a period of 12 months, from the date of the manufacturer's warranty) are included in the price if equipped with Citroën Connect Box. 

Navigate the roads in your Citroën with a wide selection of connected services. Safe, fun and useful, they will take you on unforgettable journeys. 
CONNECT ONE PACK : services designed to travel with peace of mind
Included in the price of your vehicle for a period of 10 years, the Connect One Pack offers you additional services for an optimal connected driving experience (for all vehicles equipped with a Citroën Connect Box ordered from 1st July 2023).
Telemaintenance
Drive safely with this service that alerts you if there are any problems or necessary maintenance needed on your Citroën.
SOS & Assistance (i) Connect SOS and Assistance Services for radionavigation systems using a personal SIM card For vehicles built before 2016, with radionavigation systems using a personal SIM card installed by the customer on the dedicated radio slot, Connected SOS and Assistance Services will cease operation. Due to platform technical obsolescence which is beyond our control, leading to additional security risks and data breach vulnerabilities, we have no choice but to decommission these services starting 1st January, 2024. Contracts subject to subscription are not affected.   
Please refer to the FAQ section for more information.
Digital Service Record
No more filing paper invoices! Thanks to the 100% digital service record, you can keep track of your servicing history and the date of your next maintenance visits.
Mirror screen

With Apple CarPlay™ and Android Auto®, use your smartphone safely while driving by having your favourite apps on your vehicle's screen.

 Included in the purchase price of the vehicle and available in addition to the Connect One Pack.

MyCitroën Play
Have fun with family and friends by playing games on your vehicle's infotainment system while you're parked.
CONNECT PLUS PACK: Services designed to travel with peace of mind
Included in the price of your vehicle for a period of 12 months, the Connect Plus Pack offers you additional services for an optimal connected driving experience​(for all vehicles equipped with a Citroën Connect Box ordered from 1st July 2023) .
Ë-remote
To make your daily life easier, you can pre-heat your Citroën and schedule to charge remotely. Peace of mind in just a click!
Remote Control
Lock and unlock your vehicle from your smartphone and locate it with its horn and lights. All remotely!
e-ROUTES

With the e-ROUTES app, optimize your electric journeys by getting a real-time estimate of the distance you can travel.

Find the nearest charging stations on your trip, so you never run out of charge!

Connected navigation
For a smoother ride, take advantage of services such as real-time traffic information and speed camera alerts. Reaching your destination has never been easier!

Connected navigation package

For a smoother ride, take advantage of services such as real-time traffic information and speed camera alerts. Reaching your destination has never been easier!
Connected alarm
Sleep with peace of mind! You are automatically notified if your vehicle's alarm is triggered.
Octopus Electroverse
Public charging made simple. Make your journey easier by finding charging points quickly with the Octopus Electroverse app.
Tailor made services
Stay connected to your vehicle

MyCitroën app

Stay connected to your vehicle at all times with the MyCitroën app. Extend the experience by finding all the connected services of the Connect One and Connect Plus Pack.
Services are subject to availability, check eligibility of your vehicle on the website