MYCITROËN APP & CONNECTED SERVICES

MYCITROËN APP & CONNECTED SERVICES

Make every journey easier, smarter and more enjoyable

 

 

 

Benefits of connected services
 
 
Enhanced security and anti theft protection
Increased convenience for an easier life
Seamless maintenance tracking for greater peace of mind
Save time and keep everything under control
Seamless connectivity for music, media and more.
Discover some of our main features
Touch screen

On-board touchscreen

Your smart cockpit, designed around you.

Enjoy an intuitive touchscreen that brings everything together — navigation, music, calls and connected services. Access your apps and driving information easily, while keeping your focus on the road.

Digitalized maintenance

Digital maintenance

Stay one step ahead and drive with confidence.

With telemaintenance, you can receive real-time updates on your vehicle’s condition. Benefit from regular email updates, a digital service history, maintenance reminders, and direct access to book appointments with your preferred retailer through the Maintenance E-book.

Assistance

Assistance & security

Peace of mind, wherever you are.

Our connected services help enhance driver and passenger safety. Features include vehicle tracking, theft assistance, and alerts in the event of a break-in or incident — helping you stay informed and in control at all times.

Smart navigation

Smart navigation

Avoid traffic, save time and optimise your range. Connected Navigation provides real-time traffic updates, alerts and nearby charging locations to help make every journey smoother.
Driving electric? Stay in control of charging and enjoy a comfortable journey from start to finish.

Remote control

Remote control, total freedom

Stay in control wherever you are. Lock, unlock and locate your vehicle remotely using the mobile app.
Driving electric? Start or schedule charging, monitor progress, check your battery range and receive alerts — all from your smartphone.

In-car entertainment

In-car entertainment

Talk, play and enjoy every journey.

Stay connected and entertained wherever the road takes you, whether you're driving or parked.

Enjoy an immersive in-car experience with streaming services, connected radio, voice assistants and ChatGPT integration.

Download our apps
My Citroen app

MyCitroën mobile app

Take control from wherever you are. The MyCitroën app gives you easy access to connected services, vehicle information, customer support and useful driving features.
Plan your journeys, monitor your vehicle’s range, manage aftersales appointments and locate your vehicle remotely — all from your smartphone.
Download the MyCitroën app today.

e-Routes

Picto électriquee-ROUTES

Drive electric with peace of mind.
Available within the MyCitroën app, e-ROUTES helps you plan electric journeys with greater confidence. Get real-time traffic updates, charging stop recommendations and alerts to help make every trip smoother and more efficient.

Our packs
 
 

As a basis

Available upon delivery of the vehicle

 
  • Mirror screen (i) Display compatible apps from your smartphone on your vehicle's screen 
 
  • Online Booking 

 

  • Bluetooth

 

  • My Citroën app

 

  • Geolocation
 
  • Maintenance e-book 

Connect One

included for 10 years

 
  • e-Remote control (i) Control charging and pre conditioning via your phone  
 
  • Software Over the Air update (i) Automatic Software updates  

 

  • e-Coaching  (i) Advices to preserve your battery longevity and autonomy 

 

  • Free2Move charge (i) Manage your charge, find public charging stations 

 

  • SOS & Assistance

 

  • Telemaintenance (i) Maintenance reminder appointments 

 

  • Games

 

  • Vehicle Health report

Connect Plus

Included for 6 months, then £8.99 per month

Connect ONE and: 

  • Remote Control (i) Check and lock doors via MyCitroën app  

 

  • Trip planner  (i) Plan your trip, enjoy charging stops and adapt to real-time conditions 

 

  • e-ROUTES  (i) Check the estimated remaining range, available charging stations & real-time traffic conditions 

 

  • My Trip report  (i) Trips statistics (as average speed, consumption) to optimize your ecological and economic impact  

 

  • Send2Nav  (i) Plan your trip with your phone and send it to your car infotainment 

 

  • Connected Alarm  (i) In case of theft attempt, keep informed 

 

  • Connected Navigation  (i) Real-time traffic updates and danger zones 

 

  • Geofencing  (i) Locate Low Emission Zones (LEZ) and automatically switches to electric mode when you go there 

 

  • ChatGPT (i) Enhanced voice control of your vehicle. ChatGPT and other AI systems are trained on data that generates responses from information found on the internet, which may sometimes be inaccurate or biased. The quality of the responses depends on the clarity and accuracy of the input data. Connected browsing and natural speech recognition are required for its use.  

 

  • Anti-Theft features

 

  • Find my Car (i) Track your vehicle's location 

*For connected vehicles ordered after 1st July 2023, Citroën proposes a package offer of connected services with the Connect ONE and Connect PLUS packs on top of other stand-alone services. Customers who already ordered a connected vehicle before 1st July 2023 should check the availability of connected services and the subscription terms for their connected vehicles in the Citroën's service store. We recommend entering the Vehicle Identification Number into the Citroën's service store to check, activate, or subscribe the eligible offers.” Please click here for more information.

Citroën informs its new customers that for vehicles with warranty date starts from July 1st 2025, the connected services included in the Connect ONE and Connect PLUS packs are set to evolve to guarantee a better user experience and adaptation to market challenges. These changes may include the addition, updating or modification of the distribution of connected services in the packs. 

Customers are invited to regularly consult the general conditions of use available on the Citroën connected services portal to stay informed of changes. 

In the event of a substantial change, a notification will be sent to the users concerned. 

For any questions or assistance, please contact the Citroën customer service via the usual channels. 

You still have some question ? 
 
Should you have any questions, our FAQ provides thorough explanations and helpful resources.
 
Master your connected car, step by step
 
Discover our tutorials and all the support available to help you use your connected services. Also consult the FAQ for answers to your most common questions.
Save time, control the maintenance of your vehicle fleet
 
Optimise your fleet management with our dedicated connected services. More control, fewer unexpected events. Your fleet is on the move, you're moving forward.