You will be redirected in Seconds

COOKIES POLICY

This page explains what you need to know about how we use cookies on our websites (citroen.co.uk, info.citroen.co.uk and Citroën UK dealer websites), and how to choose to manage or remove them if you wish to do so.

WHAT ARE ‘COOKIES’?

Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.  By continuing to browse our website, you are agreeing to our use of cookies.  During your visit to our website, cookies may be installed automatically on your Internet Browser.

Cookies are a small file of letters and numbers that are stored on your browser or the hard drive of your computer.  Cookies contain information that is transferred to your computer’s hard drive, which includes: - the name of the server that wrote it; - usually, an identifier in the form of a unique number; and - possibly, an expiry date. This information is stored on your computer in a simple text file which a server accesses to read and write information.  A cookie must be associated with a single domain name (that of the server which placed it) so that only a request from the same server may access it. The cookies are files sent to your hard disc to help you navigate around the website and to produce visit statistics or show personalised advertisements based on your browsing.  These cookies do not, in any circumstances, contain personal information. You can deactivate the sending of cookies by changing the settings of your internet browser.  Each browser works in a different way.  Cookie settings will typically be found in ‘options’ or ‘preferences’ menu of your browser, and you can use the ‘Help’ option in your browser for more details.

For the best possible experience of our website, we strongly recommend that you leave cookies on. 

THE DIFFERENT TYPES OF COOKIES WE USE

The cookies on our websites are used in various different ways: 

1. Anonymous cookies for assessing the number of visits to and the use of the online service.

The ‘visit statistics’ cookies are used to assess the website's audience (the number of visits, the average time spent by visitors, the items clicked on, etc.). The aim of these cookies is to continuously improve our website to ensure that it fulfils your requirements.

 The analytical cookies are strictly anonymous and do not, in any circumstances, permit identification of the visitor to the website or the collection of any personal data (e.g. name and address).

2. Connection information memorisation cookies

Some of our websites allow you to connect and enter identification information (e.g. your customer account on MyCitroën.co.uk).  These cookies are used, for example, to remember your account or your access to a particular service and are required for those operations.

3. Third party cookies (advertising)

Most of Citroën's internet advertising is displayed on third party websites and put in place by a third party (an advertising agency for example). These third parties use their own cookies to analyse how many people have seen and/or clicked on an advertising banner. The cookies placed by third parties are based on the cookies policies of the companies which place them and we do not have access to read or create these cookies.

4. Other third party cookies

Citroën UK uses other third party cookies to analyse your journey around our websites and suggest a brochure request or a test drive request where necessary, for example. These cookies are sent by us or by our technical service providers to assess who accesses the content and sections of our website, in order to evaluate them and improve their organisation. Where applicable, these cookies also detect navigation problems and so allow us to make our services easier to use. These cookies only produce anonymous statistics and the number of visits, and do not include any personal data. These cookies will also be used to personalise our websites according to the anonymous data collected from our different websites. The service life of these assessment cookies does not exceed 90 days.

5. Flash Cookies

The website uses Adobe Flash Player to present some of our content on citroen.co.uk. In order to improve your user experience, local shared object cookies (or ‘flash’ cookies as they are commonly known) are used to provide certain functions. These flash cookies cannot be managed in your internet browser - they are managed in the Adobe flash player software. The Adobe website provides explanations about the cookies used and how to disable them here: http://www.adobe.com/products/flashplayer/security.  Please be aware that restricting the use of flash cookies may affect the features available to you where flash cookies are used.

 

WHICH SPECIFIC COOKIES ARE CITROËN USING?

Click here to view a list of the main cookies used on Citroën UK websites.

COOKIES USED BY CITROËN

Below is a list of the main cookies used on citroen.co.uk and its sub-domains such as info.citroen.co.uk, MyCitroen.co.uk and Citroën UK dealer websites:

Cookie From Cookie Name What we use them for
Citroën ASP.NET_SessionId This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server.
Citroën CFG3D.SFG This is used to save the session ID for customers choosing to save their vehicle configurations.
Citroën GCAMCookie This helps us track the effectiveness of the money we spend on our digital marketing campaigns, linking media placement with sales.
Citroën Citroen.pays This is used to store the user’s country and language preferences.
Citroën PHPSESSID This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server.
Citroën CPPFRONT We are working on providing more accurate information on these for you.
Citroën APACDCRFEND This provides a new random value for every form requested and send by a user to store user-specific data temporarily on the server.
MyCitroën

MyCitroenOpenId

MyCitroen

ASP.NET_SessionId

Will be used to store a secret key for openid and to know if a logout has been requested.Used to store login informationsUsed to store the id of the session
Citroën mobile website

csrftoken

django_language

boussole

Protection against the cross site scriptingAutomatic detection of the languageCompass page local settings

THIRD-PARTY COOKIES USED BY CITROËN

Below is a list of the main cookies used on citroen.co.uk and its sub-domains such as info.citroen.co.uk, MyCitroen.co.uk and Citroën UK dealer websites:  

Cookie From

Cookie Name

What we use them for

mPlatform

id

mdata

syndata_

Unique serial number

Unique serial number, Creation timestamp, cookie version

Unique serial number, Creation timestamp, data partner's visitor id

The Ozone Project

_uids

ozone_uids,

_gads

Attribute specific conversion event(s) taking place on the advertisers page back to their network / ads that have been served by them on behalf of the advertiser.

Better understand user profiles to tailor ads to users & target ads to users with a similar profile

Attribute specific conversion event(s) taking place on the advertisers page back to their network / ads that have been served by them on behalf of the advertiser.

Quantcast

d

mc

Cookie to show you more relevant ads.

consent persistant cookie

MIQ

anj

icu

usersync

sess

uuid2

DSID

IDE

For our optimisation team to know and drive towards performance

Segment Pixel - To segment the users

The icu cookie is used to select ads and limit the number of times a user sees a particular ad.

The usersync cookie contains data denoting whether a cookie ID is synced with our partners.

Conversion Pixels - To report on Conversions

This cookie contains a unique randomly-generated value that enables the Platform to distinguish browsers and devices.It is matched against information - such as advertising interest segments and histories of ads shown in the browser or device - provided by clients or other third parties and stored on the Platform.

Are used to link your activity across devices if you’ve previously signed in to your Google Account on another device.

Cookie to used for re-targeting and running personalised ads

AppNexus/Xaxis

anj

icu

usersync

sess

uuid2

For our optimisation team to know and drive towards performance

Segment Pixel - To segment the users

The icu cookie is used to select ads and limit the number of times a user sees a particular ad.

The usersync cookie contains data denoting whether a cookie ID is synced with our partners.

Conversion Pixels - To report on Conversions

This cookie contains a unique randomly-generated value that enables the Platform to distinguish browsers and devices.It is matched against information - such as advertising interest segments and histories of ads shown in the browser or device - provided by clients or other third parties and stored on the Platform.

Facebook

lu

xs

c_user

m_user

pl

dbln

aks

aksb

sfau

ick

csm

s

datr

sb

fr

oo

ddid

js_ver

rc

Used to record whether the person chose to remain logged in

Used in conjunction with the c_user cookie to authenticate your identity to Facebook

Used in conjunction with the xs cookie to authenticate your identity to Facebook

Used to authenticate your identity on Facebook's mobile website

Used to record that a device or browser logged in via Facebook platform

Used to enable device-based logins

Determines the login state of a person visiting accountkit.com

Authenticates logins using Account Kit

Optimizes recovery flow after failed login attempts

Stores an encryption key used to encrypt cookies

Indicates when HTTPS is needed to access FB servers

Used to indicate the last time a person entered his or her password

Identifies browsers for purposes of security and site integrity, including for account recovery, and identification of potentially compromised accounts.

Identifies browser for login authentication purposes

Facebook’s primary advertising cookie, used to deliver, measure, and improve the relevancy of ads.

Used to record advertising opt outs

Used to open a specific location in an advertiser's app upon installation

Records the age of Facebook javascript files

Used to optimize site performance for advertisers

Bing

MR

MUID

User identification pixel

User identification pixel

Google Floodlight

DSID

IDE

Are used to link your activity across devices if you’ve previously signed in to your Google Account on another device.

Cookie to used for re-targeting and running personalised ads

 

PERSONALISED ADVERTISING: HOW DOES IT WORK?

Cookies are placed on your computer in a special folder and depending on the webpages that you visit, they can memorise:

• The webpages that you have visited recently

• The products that you are interested in

• The information system (language, country, operating system, browser, etc.) in order to optimise the display during your next visit to our websites.

Citroën personalised advertising:

The CentralTag service appointed by Citroën allows visitors to receive advertising personalised in accordance with their most recent browsing actions (for example, interest shown in a vehicle while browsing the Citroën websites: including www.citroen.co.uk, http://configurer.citroen.co.uk/, or www.citroencarstore.co.uk).

If you no longer wish to see these personalised advertisements then you can deactivate this personalisation here: http://www.centraltag.com/commercial/policy/citroen.action

As CentralTag is a member of the NAI (Network Advertising Initiative), you can also unsubscribe on the website: http://www.networkadvertising.org/

If you do not want our website to collect the Krux third party cookies: you can deactivate these cookies on www.youronlinechoices.com

Visit the website www.youronlinechoices.com to find out more about online behavioural advertising and to see the blocking options for other companies which are members of the IAB. 

Please note that advertisements will still be displayed when you are on the internet, but they will no longer be based on your areas of interest

 

Top